Terms and Conditions

1. On the Day

We do not allow videos or photography of the course content, either during the practical or theory sessions.

If the instructor feels that the delegate cannot pass the course, only a Certificate of Awareness will be issued — not a Certificate of Competency.

2. Payment Terms

Payment is required 7 days prior to training, or 30 days on receipt of invoice along with a purchase order. The invoice is sent via email and contains a link to pay by card — no PayPal account is required. Please check your junk/spam folder as invoices are sent separately and may be filtered.

Payment can also be made by cheque, bank transfer, or card payment taken on the day.

3. Cancellation Policy

We operate a simple cancellation policy once you have confirmed a booking for an onsite course. Please let us know as soon as possible if you need to cancel. Cancellations can be accepted by telephone, letter, or email — telephone cancellations must be backed up by written confirmation.

Less than 7 days / non-attendance

Full amount charged. No refund if prepaid.

8 to 29 days prior

50% of the full amount added to your invoice. 50% refunded if prepaid.

30 or more days prior

Full refund if prepaid.

We may charge for any travel or accommodation costs incurred in relation to a cancellation.

Aditi Safety Training Ltd reserves the right to cancel a course at any time without liability. Should this occur, you will be offered an alternative date or a refund if payment has been made in advance.

Aditi Safety Training does not accept responsibility for changes to any course that are beyond our control, including the client's premises, facilities, or equipment. All client facilities and equipment must be up to standard.

By booking our courses you are accepting our business and cancellation terms. You must be authorised by your organisation to make a booking.

4. Certification & Training

All certificates and paperwork will remain the property of Aditi Safety Training Ltd and will not be issued until full payment has been received and cleared.

Documentation will only be sent to the person or company having paid the invoice. In the event that a delegate has left the employment of the paying company, it is the individual's responsibility to make suitable arrangements directly with that company.

Certificates will be kept on file for 6 years and will then be deleted from our records.

If a delegate wishes to comment on the course, please do so in an appropriate manner on the day — either on the comments section of the course feedback form, or via email to info@aditisafetytraining.co.uk.